One of the things that
has been particularly notable to me since my arrival in Sri Lanka has
been the importance placed on verbal etiquette and forms of address.
At the hospital, for example, the consultants are referred to by
staff and patients as “sir” or “madam” to indicate their
position of importance. When I tell people it is not unusual for me
to address the consultants I work with in the UK using their first
names, they look at me with a mixture of shock and disbelief. Other
staff lower down the pecking order are referred to as “mister” or
“miss”. For the most part, I have become Miss Beth, or Beth
Miss. And I think it rather suits me!
Whilst I'm getting used to the shouts of “taxi madam?”
“where are you going madam?” and similar which follow me
everywhere in Colombo, I have been relieved to escape being called
madam at work. That is, until recently. I have been doing some
teaching sessions with students on placement at the hospital. Not
only do they all stand as I enter the room, some of them insist on
calling me madam. And it just feels very very wrong. On bumping into
one of the students on my way to work, I was greeted with a
enthusiastic “good morning madam”. I decided it was time to try
to put an end to this once and for all. Unfortunately, what began as
a promising exchange, quickly descended into the faintly ridiculous
as I tried in vain to make my point.
“Please don't call me
madam”
“Sorry madam?”
“You don't need to
call me madam. Just Beth is fine”
“Yes madam, but it is
important to be calling you madam”
“No no, you really
don't need to. It actually makes me feel a bit uncomfortable.
“Yes madam, you see
the thing is madam, we must be showing you respect madam”
“Ok, but in my
culture you can show someone respect without calling them madam,
simply by how you behave”
“Ah, but madam, here
in Sri Lanka our behaviour it is coming first from our verbal
actions. What we say madam is influencing how we are behaving”
And so there I gave up
and accepted my fate. Perhaps I'll even get used to it and demand
similar treatment on my return. And maybe, just maybe, a little of all this politeness will rub off on me and I'll return a better behaved person.